If you are unhappy with your purchased item, please contact us immediately and we will do what we can! As we want you to be 100% happy with your purchased order.
If you receive a defective item, please contact us immediately (within one week) at firstname.lastname@example.org with details/photos of the product and the defect.
We will fully examine the photos and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product by sending you another one, or give you a refund in full.
If you are unsatisfied with the product, please let us know and we will offer return options. Please be aware that if you would like to return your product, you will have to cover shipping but will receive a refund in full.